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Frequently asked questions
Why are you giving this book for free?
We endeavored to launch a free book because we witnessed the hardships and fears that many people faced during this pandemic. So we reached out to pastors and Christian leaders who donated their time and a chapter each for this book, for which we are grateful. And we worked with a Christian-owned printer in the USA to print these books at low-cost. As a result, we’re able to provide these books for free and mail them to you at low-cost. We sincerely hope that this book will be a source of encouragement for so many in the time of suffering and loss, and we thank God for the opportunity to serve in this way.
What is the Arise Together project and will there be more books in the future?
Arise Together started as an idea for one book to address the COVID-19 pandemic. However, we soon realized that Arise Together can mean more than one issue. Imagine it as a books series calling Christians to come together as one voice on other major topics. That’s why we are determined to produce more free books that address the issues we care about as Christians in ways that unite and serve the body of Christ. We hope and pray that this project will be used greatly by God.
How can I support this project?
Thank you for your interest in supporting this project! We’ve added an option to give a tip during the checkout process. If you’d like to support the Arise Together project, please consider adding a tip to your order. This will help us to prepare and create more Arise Together books in the future to address the issues that Christians care about. If you would like to support in more ways, please contact us in the contact form on this website.
Will there be an e-book version?
Yes, we will make an e-book version available at a later date, to be announced.
What is the return policy?
There are no cancellations or returns for the free book. Shipping and handling costs are $5 within the USA and are non-refundable.
What are the shipping options and do you ship internationally?
We are shipping books by USPS Media Mail only within the USA. We do not ship the book internationally.
When will I receive my order?
We will be shipping books starting early-July. The book is currently on schedule for printing mid-June and we will ship books out on a first-come, first-serve basis. We recommend placing your preorder as soon as possible.
What do I do if I never received my order?
If you have placed your preorder in June but have not received your book in July, please contact us so that we can figure out the issue.
What do I do if I received a defective order?
Please let us know what the issue is and we can help to resolve that.
How do I make changes to an order I’ve already placed?
We are unable to make significant changes to your order once it’s placed. Please make sure that all of your information is correct before submitting the order.
Where are you located?
We are located in Washington, DC.
How is the product made?
Our books are printed in the USA.
How do I contact your company if my question isn’t answered here?
You can contact us through our Contact Us page here.